Privacy policy

Last updated: July 1, 2026

This Privacy Policy describes how Briyva ("we", "us", "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase through our website and related services (the "Services"). Our Services are powered by Shopify. By using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect the following categories of personal information depending on how you interact with the Services:

Information you provide:
- Contact details: name, email address, phone number, billing and shipping address
- Payment information: credit/debit card details, financial account information
- Account information: username, password, preferences
- Communications: messages you send to us via email or customer support

Information collected automatically:
- Device information: IP address, browser type, operating system, unique device identifiers
- Usage information: pages viewed, products browsed, referring websites, time spent on site
- Cookies, log files, web beacons, pixels, and similar tracking technologies

Information from third parties:
- Service providers, marketing partners, and Shopify may provide us with information about you

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing and improving the Services: To process your orders, arrange shipping, manage your account, process payments, fulfill returns, remember your preferences, and improve your shopping experience.

Marketing and advertising: To send you promotional emails, text messages, or show you online advertisements based on your interests and activity. You can opt out of marketing emails at any time using the unsubscribe link in our emails.

Security and fraud prevention: To detect and prevent fraudulent or illegal activity, authenticate your account, and secure our Services.

Communication: To respond to your inquiries, provide customer support, and send transactional notifications (order confirmations, shipping updates).

Legal compliance: To comply with applicable laws, respond to legal requests, and enforce our terms and policies.

How We Share Your Personal Information

We may share your personal information with third parties in the following circumstances:

- Shopify: Our platform provider. Shopify processes your data to provide and improve the Services. Read Shopify's privacy policy at https://www.shopify.com/legal/privacy
- Service providers: Payment processors, shipping carriers, analytics providers (such as Google Analytics), cloud storage, and customer support tools
- Marketing partners: To deliver targeted advertising based on your activity. You may opt out of targeted advertising (see "Your Rights" below)
- Legal obligations: To comply with applicable laws, respond to subpoenas, search warrants, or other lawful requests
- Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information for monetary consideration.

Cookies and Tracking Technologies

We use cookies, log files, web beacons, and pixels to collect information about how you interact with our Services. These technologies help us understand browsing behavior, remember preferences, and measure the effectiveness of our marketing.

You can manage cookie preferences through your browser settings. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

Targeted Advertising and Opt-Out

We may use your personal information to show you targeted advertisements on our Services or other platforms. You can opt out of targeted advertising through the following links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Digital Advertising Alliance: http://optout.aboutads.info/

If you visit our website with the Global Privacy Control signal enabled, we will treat this as a request to opt out of targeted advertising for that device and browser. Learn more at https://globalprivacycontrol.org/.

Data Retention

We retain your personal information for as long as necessary to provide you with the Services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. When you place an order, we will maintain your order information for our records unless you ask us to delete it.

Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal information:

- Right to access: Request access to personal information we hold about you
- Right to delete: Request that we delete your personal information
- Right to correct: Request correction of inaccurate information
- Right to portability: Receive a copy of your data in a portable format
- Right to opt out: Opt out of the sale or sharing of your data for targeted advertising
- Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at support@briyva.com. We will respond within the timeframe required by applicable law. We will not discriminate against you for exercising your rights.

European Economic Area and United Kingdom

If you are located in the EEA or UK, you have additional rights under the GDPR, including the right to object to processing and to lodge a complaint with your local data protection authority. If we transfer your personal information outside the EEA or UK, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

For the purposes of applicable data protection laws, Briyva is the data controller of your personal information.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit may be transmitted to and shared with Shopify and third parties located in other countries in order to provide the Services. To learn more about how Shopify uses your personal information and any rights you may have, visit https://privacy.shopify.com/en.

Third-Party Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party site you visit.

Children's Privacy

The Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. We will post the revised policy on this page and update the effective date.

Contact Us

If you have questions about this Privacy Policy, want to exercise your rights, or wish to make a complaint, please contact us:

Briyva
Via Cesana 7, 10026 Santena TO, Italia
Email: support@briyva.com